
A flat over a Broadway shop shares its floor with whatever trades below it. A café, a takeaway or a food shop stores, prepares and throws out food a few feet under your kitchen, and the joists, ducts and pipe runs joining the two were put in long before either of you arrived.
Mouse control is £190 for a flat and £240 for a whole house. Use the form on this page, or call 0800 955 2347.
Most advice about mice in flats concerns the flat next door or the one below. Above a parade the boundary that matters runs horizontally, and on the other side of it is a business rather than a household. That changes where the mice come from and who has to be told.

A shop fit-out drops a suspended ceiling under your floor, and the space between the two is warm, dark and out of anyone's sight. Wherever a light fitting, an extract duct or a cable tray was put through that ceiling there is an opening into the void; wherever your own floor was cut for a sink waste, a heating pipe or a rewire there is one on your side too. Where mice nest lists the other places worth a torch.

Flats over a parade are reached by their own door between two shopfronts, and the stair behind it is often narrow and used for storing whatever will not fit upstairs. A worn street door threshold, a meter cupboard with unfilled holes around the incoming tails and bin bags left at the bottom of the stairs overnight give mice a reason to stay and a route to each front door.
At the rear of a parade the services climb the outside wall: soil and waste stacks, an extract duct from a kitchen below, later cabling clipped over all of it. Each passes back into the building through a hole cut generously, and each hole is a way from the yard into a floor or wall. How mice get in goes through the openings in order, and rat control in Cricklewood covers what else uses that yard.
Behind the Broadway, houses split into flats generally kept the original front door, the hall and the stairs, and that is the one part of the building no resident can treat or seal without the freeholder's say-so. If droppings turn up on that floor or in the meter cupboard, send the managing agent a message with a photograph and a date, then book what is inside your own front door. Whether mice travel between flats explains why one flat treated on its own can take longer.
A whole house away from the shops has a different pattern: quiet all summer, then scratching in the first properly cold week of the year. Mice that spent the warm months in a garden, a shed or a garage come in low — under a back door, at a rear extension, behind the kickboards of a kitchen built onto the back of the house. It is rarely a new route: it is the one that was open last October and never closed, which is most of the answer to why mice keep coming back.

The signs of mice describes each of those properly. Larger tapered droppings mean a different booking; something flatter and faster moving at night above a food business means cockroach control in Cricklewood.
Say whether it is a flat over a shop, a flat in a converted house or a whole house, which floor you are on, and what trades below or beside you. Mention which rooms the droppings are in, whether the stair or meter cupboard has them too, and any recent work in the building. Book mouse control with that and the first look round is a short one.
Clear the cupboard under the sink, the food cupboards and the floor in front of the units, and make sure the meter cupboard can be opened. How long it runs depends on the building and on whether mice are still arriving from elsewhere in it, as this guide sets out.
The openings that matter here are mostly in the floor and the party wall rather than the front of the building: the gaps around a sink waste and a heating pipe, the open end of boxed-in pipework, the space behind the kitchen plinth and the threshold of your own entrance door onto the stair. Small reachable ones are what rodent proofing in Cricklewood is for, and mouse-proofing a property covers the rest. Chewed cable behind an appliance wants an electrician, for the reason mice, wiring and pipes gives. Mouse Control Brent covers the borough, and neighbouring Kilburn looks at shared houses let room by room.
Treatment clears the mice while the gap beside the sink waste and the open end of the pipe boxing stay exactly as they were, so rodent proofing closes small reachable holes afterwards for £180 for up to one hour.
Mouse control in Cricklewood is £190 for a flat and £240 for a house. A self-contained flat is charged at the flat price whether it sits over a shop on the Broadway, in a converted house or in a purpose-built block, and a terrace or larger house still occupied as one home is charged at the house price. The shop, café or takeaway below you is business premises and is priced per site instead. What you pay covers treating the mice in your home; sealing the openings they were using is booked separately.
| Treatment | Price |
|---|---|
| Mouse Control – Flat | £190 |
| Mouse Control – House | £240 |
It is the obvious suspect and often the right one, though not always — a neighbouring flat, the stair or an empty unit nearby can do the same job. What you can act on is your own floor and kitchen. Report what you are finding to your landlord or the managing agent as well, since the fabric between the two floors is the building's rather than yours.
You cannot instruct work on someone else's premises. What you can do is put it in writing to your landlord, the freeholder or the managing agent, who deal with the business as the building's occupier. Environmental health at Brent Council is where complaints about food premises go.
Yes. They climb inside a building on pipe runs, cable routes and the corners of boxed-in ductwork, so height is no protection at all. It is one reason droppings can appear in a top-floor kitchen while the ground floor has nothing.
It gives the best result where several are affected. Each booking covers the home it is made for, so mice living in a shared floor void can return from an untreated flat. Agreeing a time between you, or asking the freeholder to arrange it, saves doing the same work twice.
Cold nights push mice that have been living outdoors into the nearest warm building, and a house with a kitchen on the back of it offers the easiest way in at ground level. Nothing about the house has changed since the summer; only the reason for coming in has.
Not before treatment. Closing a route while mice are active tends to move them deeper into a floor or a wall rather than out of the building. Rodent proofing comes after, once things have gone quiet, and the order of the two explains why that is not a formality.
Report it to the landlord or agent in writing, because the building and everything beyond your own front door are theirs. Many landlords arrange and pay for treatment. What your tenancy says about pests decides the detail, so it is worth reading that part before agreeing to book it yourself.





















Tell us whether it is a flat over a shop, a flat in a converted house or a whole house, which floor you are on, and where the droppings are.
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